At KRiTHA, we are committed to delivering your orders safely and efficiently. We work with trusted logistics partners to ensure your products reach you in perfect condition.
1. Shipping Coverage
- We offer pan-India shipping across all major locations
- We also provide international shipping to selected countries
- Shipping availability may vary based on location and product type
2. Order Processing Time
- Orders are typically processed within 1–3 business days
- Handcrafted or made-to-order products may take additional time
- Orders are processed only after successful payment confirmation
3. Delivery Time
Estimated delivery time depends on your location:
- Domestic Shipping (India): 3–7 business days
- Other Cities and Towns: 5–7 business days
Delivery timelines may vary depending on location, product availability, and external factors.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Free shipping offers may be available on selected orders or promotions
5. Order Tracking
Once your order has been shipped, you may receive shipping details or tracking information through the contact details provided during the order process.
6. Delivery Delays
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Logistics or courier issues
KRiTHA is not responsible for delays caused by external factors but will assist you in tracking your order.
7. Incorrect Address
- Customers are responsible for providing accurate shipping details
- KRiTHA is not liable for orders delivered to incorrect addresses provided at checkout
8. Packaging
All products are carefully packaged to ensure they reach you in excellent condition. We also focus on maintaining quality and presentation during transit.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact us through our Contact page or official communication channels.
Email: connect@kritha.co.in
phone: +91 6360823925